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Refund Policy

At Nawazia's Store, your satisfaction is our priority. If you're not completely happy with your purchase, our return and refund policy ensures that your concerns are resolved quickly and fairly.

⏱️ 7-Day Returns
💳 Refund to Original Method
📦 Easy Return Process

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Returns Eligibility, Non-returnable, Shipping Refunds Eligibility, Methods, Time Damaged / Incorrect Items Replacement or Full Refund Order Cancellations Within 24 Hours Contact Us Email, Phone, Address
Returns
  • ✅
    Eligibility for Returns
    Products must be returned within 7 days from the delivery date.
    Items must be unused, undamaged, and in their original packaging with all accessories and tags included.
  • 🚫
    Non-Returnable Items
    Items such as personal care products, intimate apparel, customized goods, and clearance items are non-returnable due to hygiene or personalization considerations.
  • 🚚
    Return Shipping
    The customer is responsible for return shipping costs unless the product is defective or incorrect.
How to Initiate a Return
Contact our support team via email at nawazia07@gmail.com or call us at +971 54 3801763.
Provide your order number and a brief explanation of the return reason.
Once approved, you’ll receive return instructions, including the return shipping address.
Refunds
  • 🔍
    Eligibility for Refunds
    Refunds are processed only after the returned product has been received and inspected.
  • 💳
    Refund Methods
    Refunds can be credited to your original payment method or issued as store credit, depending on your preference.
  • ⏱️
    Processing Time
    Refunds are typically completed within 5–7 business days after the return is processed.
Damaged or Incorrect Items

Received a damaged item or wrong product?

If your order arrives damaged or is incorrect, notify us immediately. We’ll arrange for a replacement or issue a full refund, including shipping costs for the return.

Order Cancellations
  • 🕒
    Cancel within 24 hours
    Orders can be canceled within 24 hours of placement for a full refund.
  • 📦
    If already shipped
    If the order has already been shipped, it will fall under our return policy.
Contact Us

Questions about returns, refunds, or cancellations?

Feel free to get in touch using the details below:

Email
nawazia07@gmail.com
Phone
+971 54 3801763
Address
Office #105, Galaxy Building,
Near San Marco Hotel, Deira Dubai,
Dubai, UAE

At Nawazia's Store, we are dedicated to making your shopping experience smooth and worry-free. Thank you for trusting us with your purchases!